Privacy Policy

1. General Information
The protection of your personal data is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit Mr. Alpenrock’s website.

2. Data Controller
The data controller for this website is:
Gerhard Brutscher
Alias: Mr. Alpenrock
Address: Marasi 65, 52450 Vrsar, Croatia
Email: info@mr-alpenrock.com
Phone: +49 173 5750959

3. Purpose of Data Collection
We collect and process personal data for the following purposes:
To respond to inquiries and booking requests
To manage user accounts (if applicable)
To send marketing communications (such as newsletters) if you have consented to receive them
To improve website functionality and user experience
To comply with legal obligations

4. Types of Data Collected
The types of personal data we may collect include:
Identification Data: Name, email address, phone number
Technical Data: IP address, browser type, device type, location data
Cookies and Tracking Data: Information about your use of our website (see our Cookie Policy)

5. Legal Basis for Data Processing
We process your personal data on the following legal bases:
Consent: For sending marketing materials (newsletters, promotions)
Contractual Necessity: To provide services (booking inquiries, customer service)
Legitimate Interests: To ensure proper functioning of our website and to improve user experience
Legal Obligations: To comply with applicable laws

6. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings. If you disable cookies, some features of the website may not function properly.

7. Data Sharing
We may share your personal data with trusted third-party service providers who assist in running our website and services (e.g., web hosting providers, email marketing services). These third parties are only allowed to process your data in accordance with our instructions.

8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights
Under GDPR, you have the following rights:
Right to Access: You can request information about the personal data we hold about you.
Right to Rectification: You can request corrections to inaccurate data.
Right to Erasure: You can request that we delete your personal data.
Right to Restriction of Processing: You can request that we limit the processing of your data in certain situations.
Right to Object: You can object to the processing of your personal data.
Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
If you wish to exercise any of these rights, please contact us at:
Email: info@mr-alpenrock.com

11. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Croatian Data Protection Authority (Agencija za zaštitu osobnih podataka).

12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend that you read their privacy policies.

13. Changes to the Privacy Policy
We reserve the right to update or change this Privacy Policy. Any changes will be posted on this page, with an updated effective date. We encourage you to review the Privacy Policy regularly to stay informed about how we protect your personal data.